Our commitment to transparency, regulatory compliance, and protecting your interests.
Access our key policy documents that outline how we operate, protect your information, and meet our regulatory obligations.
How we collect, use, and protect your personal information in accordance with the Australian Privacy Principles.
Read our Privacy Policy →Important information about our credit assistance services, your rights, and the fees that may apply.
View our Credit Guide →The terms governing our engagement when providing you with credit assistance and advisory services.
Read Terms & Conditions →The terms and conditions governing your use of the Mortgage & Finance Advisory website.
Read Terms of Use →How we handle and resolve complaints fairly, promptly, and free of charge. Includes AFCA escalation details.
View Complaints Procedure →Mortgage & Finance Advisory operates under strict regulatory oversight to protect consumers.
Under Australian law, we are required to act in your best interests when providing credit assistance. This means we must prioritise your needs and objectives when recommending loan products. We are committed to providing advice that is appropriate for your individual circumstances and will never recommend a product that does not serve your interests.
Need to speak with us? Contact us on 03 9020 2699 or email hello@mortgagefinanceadvisory.com.au. We are committed to helping you.
If you have any questions about our policies or compliance, please get in touch.
